Terms of service
Terms & refunds
Last updated 26 October 2026. Vedaz is operated by Copper Kettle Consulting Pty Ltd (ABN 45 679 481 040), "we" and "us". By booking a reading you agree to these terms.
The nature of a reading
Vedaz readings are reflective, symbolic interpretations drawing on Jyotiṣa (Vedic astrology), Āyurveda and Vedānta. They describe patterns and themes; they do not predict fixed outcomes and should not be relied on as fact.
Readings are not medical, psychological, legal, financial or other professional advice, and are not a substitute for it. Please seek a qualified professional for any concern in those areas. You remain responsible for your own decisions.
Readings are available to people aged 18 and over.
Booking and payment
- Prices are shown in Australian dollars at the time of booking.
- Payment is made in full before your reading is prepared or your session takes place, through our secure payment provider. We never see or store your full card details.
- Written readings are delivered by email within the timeframe shown for each reading, counted from the day payment is confirmed. If we need longer, we'll let you know.
- Live sessions take place by video at a time we agree with you.
Rescheduling and cancellation
- Live sessions: you can reschedule free of charge with at least 24 hours' notice. If you cancel with at least 24 hours' notice, we'll refund you in full. With less than 24 hours' notice, or if you don't attend, we may treat the session as delivered, though we'll always try to offer one alternative time.
- Written readings: you can cancel for a full refund before we begin preparing your reading. Once preparation has started, we can't offer a change-of-mind refund, because each reading is made personally for you.
- If we need to cancel or can't deliver, we'll refund you in full.
Your consumer rights
Nothing in these terms limits your rights under the Australian Consumer Law. Our services come with guarantees that cannot be excluded, including that they will be provided with due care and skill. If something hasn't been delivered as described, contact us and we'll work with you to put it right, including by refund where the law requires it.
Your reading is for you
Your written reading is for your personal use. The frameworks, methods and wording used to prepare it remain the intellectual property of Copper Kettle Consulting Pty Ltd. Please don't republish or sell your reading.
Care and safety
If something in your life feels unsafe, or you are in distress, please reach out to someone you trust or a professional support service. In Australia you can call Lifeline on 13 11 14, any time. In an emergency, call 000. A reading can't hold that for you, and we'll always encourage you towards real-world support.